Tumblr Support

I thought I couldn't dislike Tumblr even more than I did before. I only had a blog on there for 5 years because I liked Tumblr's formatting for making memes to post on other sites.

Very recently I made secondary blog for my art, but I was having problems with tags not working right and my posts not going up. Like any normal person, I contacted the support team. They didn't answer me until 5 am the next day, which is fine since they fixed the tagging issue and that was what I needed.

Immediately afterwards though they told me I was "URL hoarding" and that they will suspend my main blog until I've deleted all blogs that aren't in use and to contact them back when I'm finished. I did have a handful of blogs not in use that I liked the names of, but I deleted them all the same day I was told and emailed back right away letting them know when I was done like they asked.

1 day passed with no response, then another, and then another again, and then I emailed them a 2nd time just to be sure THAT I DID email them back.

Another 4 days pass (1 week) with no response to anything, I've given up at this point and made another account entirely and transferred my secondary blogs over. The blog that they were suspending I was planning to leave soon anyways to start fresh again.

Another day passes and I sent them a critique email. I told them how I liked that my first issue was nicely solved in a day but I was getting increasingly irritated by the fact I had another issue thrown on me by them right afterwards, that I solved same day, and then I was ignored completely for over a week (still 0 responses back at this point) on the topic. I also told them even a simple bot email telling me every few days that my email in still in queue to be read or something would be more reassuring than nothing. Just so anyone reading this knows, I don't "rage" at people on the internet, I was actually trying to give legit feedback to them.

I still have nothing back, except now my whole Tumblr account just so happens to be terminated the day after I critiqued them.

Luckily I was planning to leave that account soon but I'm annoyed by the amount of viral posts I created on there that are simply gone now. I'm also glad I managed to transfer secondary blogs before they pulled something like that on me. I am however pissed that Tumblr Support couldn't handle a small a feedback email that wasn't positive leaning enough for them. I googled searched a bit and apparently this is normal for them to act this way. I didn't assume they'd also be snowflakes too like the people on the site.

I also would think if they terminated my account I'd MAYBE get an email for something that serious at least. But I still didn't.

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Alexa Miscellaneous May 20, 2018 at 11:33 pm 1 0